CloudZOOT - Digital Company

ERP

All modules in a single software package, Integrated business solutions, Business process can be optimized, Effective resource management, Multi structured data synchronized, Customer-supplier relationship, Efficient production planning and forecasting, tracking, Synchronised account management

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CRM

Enhance the performance rate, Achieve sales target, Better controlling and management of data, order tracking, Synchronised account management

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HEALTH AND SAFTY

Create and handle multiple sites. Improve HSE culture among the workmens. Ensure workmen safety in the workplace. Can review the workmen performance effectively. Can review the contractor wise safety issues occurred periodically. It reduces the safety issues for regular monitoring and observation tracking

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Product-Description

Understanding product to achieve your goal

  1. Call Routing based on agent's details
  2.  Customizable IVR & workflow
  3.  Customers Database & Profiling
  4.  Manage list of outgoing calls
  5.  Agents, Team & Skills Management
  6.  Modern Interface Dashboard
  7.  Record your calls with customer with PBX
  8.  In Depth Call Center Reports Generation

More reasons to signup with this product

Benefits of buying this product

  • Call Routing based on agent's details
  •  Customizable IVR & workflow
  •  Customers Database & Profiling
  •  Manage list of outgoing calls
  •  Agents, Team & Skills Management
  •  Modern Interface Dashboard
  •  Record your calls with customer with PBX
  •  In Depth Call Center Reports Generation
  • Integrate Call Center Software with the Helpdesk to manage call supports for your customer service.
  •  Keep track of the customer's tickets by integrating with HashMicro Customer Relationship Management (CRM)
  •  With the complete integration of the Helpdesk System, CRM & Call Center Software, you would be able to get a fully integrated service helpdesk channel to serve your customers.

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